Blog by Sumana Harihareswara, Changeset founder
Hi, reader. I wrote this in 2004 and it's now more than five years old. So it may be very out of date; the world, and I, have changed a lot since I wrote it! I'm keeping this up for historical archive purposes, but the me of today may 100% disagree with what I said then. I rarely edit posts after publishing them, but if I do, I usually leave a note in italics to mark the edit and the reason. If this post is particularly offensive or breaches someone's privacy, please contact me.
Tonight, Salon will publish my article on visiting a Bangalore call center.
Update: "A few subscribers have tentatively mentioned that I have a beautiful name, or that they loved 'Bend It Like Beckham,' but this was the first caller to call me out on the absurdity of my position. An American-born Indian doing call-center work in California?"