Blog by Sumana Harihareswara, Changeset founder
Hi, reader. I wrote this in 2013 and it's now more than five years old. So it may be very out of date; the world, and I, have changed a lot since I wrote it! I'm keeping this up for historical archive purposes, but the me of today may 100% disagree with what I said then. I rarely edit posts after publishing them, but if I do, I usually leave a note in italics to mark the edit and the reason. If this post is particularly offensive or breaches someone's privacy, please contact me.
I recently came across Lauren Bacon's "The Accidental Boss: Making Peace with Power" again, and it reminded me: We don't talk enough about power. We don't talk enough about how hard it is to transition from individual contributor to manager, and to delegate the tasks that you really love, that might even constitute your identity. We talk about delegating, but we don't talk enough about the inner emotional security you need to develop in order to hire and trust people smarter than you.
And we certainly don't talk enough about the necessary skill of constructively managing your anger in the workplace.
We say that anger is poison or that anger is righteousness, but have you had a role model who showed you how to manage your anger? Have you learned when to wait before sending that pissed-off email? How did you learn that?
And those intersect, of course. Sometimes I disagree with my subordinates or my superiors, but I believe I always work with them constructively and I don't let my mood get in the way of hashing out the issues and finding a decision. But what if I'm wrong?
Argh gender. We women get disproportionately less training, formal and informal, in handling personal power and in using anger. And I have to do that double-checking multiple times a week, predicting how others would react to any given reveal of my power or anger.
Jono Bacon publicizes the risk of burnout. Those middle stages include substantial anger, irritability, and anxiety. How do you know when your anger is a healthy, legitimate response to a wrong? How do you know when your anger is getting in your way?
(Oh, and those of us who grew up with parents who didn't deal with their own anger responsibly have even more trouble with this. Double argh.)
What do we have? Where are we talking about these things? Sunday sermons, "Chain of Command" and "Lower Decks" from Star Trek: The Next Generation, the odd thoughtful BDSM-related blog post or fanfic, a few essays about Obama's leadership style, leadership coaching seminars, activist retreats? Is this what the Harvard Business Review is for?
I have gotten into the habit of reviewing my anger with a trusted colleague or friend. "Foo happened and bar happened and he said x and I said y... I feel frustrated/resentful/unappreciated/patronized, and basically angry, and it's distracting me... what do you think? am I being reasonable?" Advantages: fewer damaging blowups. Disadvantages: sometimes I lose the opportunity to respond to a problem in the moment, and when I do respond, the other person thinks I'm holding a grudge.
Skill acquisition is hard, yo.