Blog by Sumana Harihareswara, Changeset founder

21 Jun 2006, 17:49 p.m.

Bah/Argh

Hi, reader. I wrote this in 2006 and it's now more than five years old. So it may be very out of date; the world, and I, have changed a lot since I wrote it! I'm keeping this up for historical archive purposes, but the me of today may 100% disagree with what I said then. I rarely edit posts after publishing them, but if I do, I usually leave a note in italics to mark the edit and the reason. If this post is particularly offensive or breaches someone's privacy, please contact me.

I am looking for an impossible thing, I think. I want to switch to a cell phone service that has pretty good reception in Manhattan and Astoria, that does not have an indelible reputation for horrifyingly bad customer service, and that I can trust to not collude with unconstitutional power trips by government officials to invade my privacy without warrant, cause, etc. AT&T and Cingular fail, Verizon fails the privacy requirement too, and I've never heard glorious things about Sprint, Verizon, or Nextel. Is there such a service? Could and should someone start one?

Comments

Zack
http://zwol.livejournal.com/
22 Jun 2006, 12:08 p.m.

You might want to look into the wireless plans from Working Assets. Julia had them for long distance land-line service and they were good on the customer service front. They're reselling other people's cell networks (mainly Sprint, I think) so they would insulate you from bad customer service there. Unfortunately that also means you're at the mercy of the underlying service as far as reception goes. I don't see any statements about privacy, but I think if you asked they would respond positively.

Sumana
22 Jun 2006, 16:55 p.m.

Oho! Neat! Thank you! I think I would be willing to deal with blind spots in reception to use Working Assets.