Tag
Work

Sometimes I wish I could defend "Keep it Simple, Stupid" with flair and confidence to people who think they need things that they probably don't. Folks who say "the customer is always right" have almost …

All this time I thought I was a multiply-layered intersecting matrix of identities, and all this time I was actually a seven-word elevator pitch.

Leonard and I were reading a really interesting comments thread comparing the advantages of tech publishing models in the middle of last week. Against all odds, it stayed almost entirely informative, polite, and well-written. Then: …

What we are now learning about the devastation in the Gulf combines with a growing desire, borne of my working life, to become a manager, a good one.