Blog by Sumana Harihareswara, Changeset founder


21 May 2006, 14:30 p.m.

The Customer Is Always The Customer

Sometimes I wish I could defend "Keep it Simple, Stupid" with flair and confidence to people who think they need things that they probably don't. Folks who say "the customer is always right" have almost …

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14 Apr 2006, 23:07 p.m.

No One Has a Calling Anymore, Just A Core Competence

All this time I thought I was a multiply-layered intersecting matrix of identities, and all this time I was actually a seven-word elevator pitch.

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02 Apr 2006, 10:36 a.m.

Does Anyone (Who Writes This Blog) Have Anything Worth Saying Anymore?

Leonard and I were reading a really interesting comments thread comparing the advantages of tech publishing models in the middle of last week. Against all odds, it stayed almost entirely informative, polite, and well-written. Then: …

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02 Sep 2005, 11:55 a.m.


What we are now learning about the devastation in the Gulf combines with a growing desire, borne of my working life, to become a manager, a good one.

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